TERMS OF SHIPMENT
How long does it take to receive my product?
his depends solely on the Sculpting Time in addition to the Shipping Method you select during checkout.
Shipping Time And Price For Australia, New Zealand：
Standard Shipping - 10-15 business days (Free Over A$199）
Standard Shipping With Parcel Insurance (A$199.00 and up) Cost A$5.99
Standard Shipping - 10-15 business days (A$0.00–A$189.99) Cost A$25.95
Standard Shipping With Parcel Insurance (A$0.00–A$189.99) Cost A$31.94
Fast Shipping - 5-10 business days (Free Over A$209）
0.0 kg – 1.2 kg Cost A$25.95
1.21 kg – 2.4 kg Cost A$39.95
2.41 kg – 3.6 kg Cost A$55.95
Fast Shipping With Parcel Insurance 0.0 kg – 1.2 kg Cost A$33.94
1.21 kg – 2.4 kg Cost A$47.94
2.41 kg – 3.6 kg Cost A$63.94
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 15 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Do you ship internationally?
International shipping is not available currently, only orders with Australia and New Zealand.In Australia and New Zealand a customs tax may be applied in addition to your shipping cost.
- If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
- At this time, we do not ship to APO/FPO addresses or college dorms.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
If you have any questions, please feel free to contact us via